Shipping & Returns Policies
At Purse Best Finds, we’re dedicated to prividing an exceptional shopping experience, including fast and reliable shipping and a straightforward returns process. Please review our policies below:
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Shipping Policy
We proudly ship worldwide and are happy to accommodate APO/FPO addresses as well. All of our shipping services come with the assurance of safe, insured delivery.
DELIVERY TIMES
- Orders placed before 2:00pm (CST), Monday-Saturday, will ship the same day.
- Orders placed after 2:00pm or on Sunday will ship the following business day.
DOMESTIC SHIPPING RATES
- Expedited Shipping (2-4 days): FREE
- Overnight Shipping (1 day): $85
INTERNATIONAL SHIPPING RATES
- Standard International (6-10 days): $35
- Express International (2-4 days): $85
SHIPPING CARRIERS
We partner with trusted carriers to ensure your order arrives safely.
- USPS Priority
- UPS
- FedEx
- DHL
ORDER TRACKING
Once your order ships, you’ll receive a tracking number via email to keep you updated on its status.
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Return Policy
At Purse Best Finds, we want you to love your purchase. If you’re not completely satisfied, we offer a 15-day return policy for a full refund on eligible items.
RETURN CONDITIONS:
- Timely Return: Items must be returned within 15 days of receipt.
- Condition: All items must be returned in the original condition as received, with tags still attached.
- Packaging: Items must be returned in their original packaging (dust covers, boxes, etc.).
Returns must meet the eligibility criteria outlined above.
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How to Return an Item
You can return your items in one of the following ways:
- Pre-paid UPS Return Label – For U.S. customers, we offer a pre-paid return label for a $14.99 fee. Simply print it from your account under My Purchases.
- International Returns – For international returns, you are responsible for the return shipping costs. You can choose your preferred carrier.
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Processing Time for Returns
Once your return is received, refunds are typically processed within 4 business days.
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Important Notes:
- Signature Required: To protect the value of your items, all orders will ship with a signature required upon delivery. If you prefer to waive this requirement for orders under $500, you can opt out during checkout.
- Order Changes: You may update delivery details for U.S. orders after checkout, but please note that you assume responsibility for any loss or non-delivery of the items(s).
- Shipping to Non-Billing Addresses: To prevent fraud, we recommend shipping to your billing address. However, if you request delivery to a different address, we may need to verify your order, which could result in a slight delay.
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International Buyers
Please note that all international orders are subject to customs duties and import taxes, which are the responsibility of the customer. We declare all items at full purchase price, and some countries may restrict certain materials (e.g. exotic leathers). It’s important to check your local regulations before ordering.
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Need help?
Contact us at pursebestfinds.com for questions related to refunds and returns.